Job Objectives

• Ensure continued airworthiness of Airbus Helicopters fleet in the Asia Pacific region and  to keep the fleet flying with high level of safety and reliability.
• Collect network technical issues and assist to prepare detailed impact analysis for product improvement. 
• Prepare In-Service Incident Report (ISIR) and coordinate incident/accident investigation process.
• Organize regular visits to the customers, as applicable.

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​Primary responsibilities

• Support AOG (Aircraft On Ground) hotline and answer technical queries from customers and customer centers in the Asia Pacific region. 
• Appraise product structure defects/damages to facilitate generation of RDAS (Repair Design Approval Sheet)
• Participate in technical event analysis at Group level (with L3 experts). 
• Collect in-service fleet data on critical technical issues for product improvement processes at Group level. 
• Prepare ISIR and coordinate the incident/accident investigations process with the Group. 
• Support regular visits to the customers.
• Support technical briefings for customer centers and network partners.
• Support customer program management review meetings. 
• Conduct technical orientation training for new colleagues

Requirements

• Recognized Aerospace or Engineering Bachelor's Degree, or related
• Previous working experience as a CAAS (Civil Aviation Authority of Singapore) (or equivalent) Licensed Aircraft Maintenance Engineer 
• At least five years working experience in helicopter maintenance
• Operational Knowledge of EASA (European Union Aviation Safety Agency) and CAAS regulations for Part 145 and Part 66
• Effective written and oral communication skills in English; Ability to speak in Mandarin would be advantageous to be able to liaise effectively with customers based in China
• Computer literate with a good knowledge of Microsoft Office applications